Terms of Service

Overview

This online store operates under the Trend & Trot brand. Trend & Trot is a trading name of ROADPUP LTD, company number 16884558, registered in England and Wales.

Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. This is the registered business address and is not a product returns address.

By using the site or placing an order, you agree to these terms. Nothing here limits rights that cannot legally be excluded under UK consumer law.

Products and orders

We aim to describe each product accurately, including its selected colour, size, material and included parts where stated. Small manufacturing or screen-display differences may occur. An order is accepted when we confirm acceptance or dispatch. We may cancel and refund an order if a product becomes unavailable, a price is clearly incorrect or we cannot deliver to the address supplied.

Prices and payment

Prices are shown in GBP. ROADPUP LTD is not currently UK VAT registered. The total payable, including any delivery charge, is shown before payment.

Delivery and returns

Delivery estimates are not guaranteed dates. Cancellation, return and refund rights are explained on our Delivery & Returns page. Contact us before returning an item so we can provide the correct return address for that order. Faulty goods remain covered by statutory rights.

Responsible product use

Follow the measurements, fitting and safety guidance on the product page. Inspect pet products regularly, use appropriate supervision and stop using any item that becomes damaged or unsuitable.

Contact

Email trekpawz@gmail.com.